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	<title>travel and home exchange with pat and lew &#187; customer service</title>
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		<title>travel and home exchange with pat and lew &#187; customer service</title>
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		<title>* A note about Orange and some excellent customer service.</title>
		<link>http://patandlewtravel.wordpress.com/2009/07/25/a-note-about-orange-and-some-excellent-customer-service/</link>
		<comments>http://patandlewtravel.wordpress.com/2009/07/25/a-note-about-orange-and-some-excellent-customer-service/#comments</comments>
		<pubDate>Sat, 25 Jul 2009 07:24:22 +0000</pubDate>
		<dc:creator>Lew Weinstein</dc:creator>
				<category><![CDATA[customer service]]></category>
		<category><![CDATA[travel technology]]></category>
		<category><![CDATA[French mobiles do work in Lithuania]]></category>
		<category><![CDATA[Orange mobile phones]]></category>

		<guid isPermaLink="false">http://patandlewtravel.wordpress.com/?p=812</guid>
		<description><![CDATA[On our trip to Lithuania, our French mobile phones didn&#8217;t work. Actually, they did work, and Orange tried mightily to help us, but we did not take advantage of their help.
The phones worked fine in Perpignan when we were leaving and called Nikolas to taxi us to Girona. But in Girona, and again in Lithuania, [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=patandlewtravel.wordpress.com&blog=758402&post=812&subd=patandlewtravel&ref=&feed=1" />]]></description>
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		<title>* good customer service at Galeries Lafayette</title>
		<link>http://patandlewtravel.wordpress.com/2009/01/29/good-customer-service-at-galeries-lafayette/</link>
		<comments>http://patandlewtravel.wordpress.com/2009/01/29/good-customer-service-at-galeries-lafayette/#comments</comments>
		<pubDate>Thu, 29 Jan 2009 11:08:10 +0000</pubDate>
		<dc:creator>Lew Weinstein</dc:creator>
				<category><![CDATA[customer service]]></category>

		<guid isPermaLink="false">http://patandlewtravel.wordpress.com/?p=658</guid>
		<description><![CDATA[I have often complained in these posts about the lack of customer service in France. No more. In June, I had purchased a small camera bag at Galeries Lafayette. Yesterday, I noticed that one of the attachments of the strap to the bag was fraying badly. Galeries is a terrific store – it has become [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=patandlewtravel.wordpress.com&blog=758402&post=658&subd=patandlewtravel&ref=&feed=1" />]]></description>
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		<title>* anniversary at Le Train Bleu</title>
		<link>http://patandlewtravel.wordpress.com/2009/01/29/anniversary-at-le-train-bleu/</link>
		<comments>http://patandlewtravel.wordpress.com/2009/01/29/anniversary-at-le-train-bleu/#comments</comments>
		<pubDate>Thu, 29 Jan 2009 11:05:43 +0000</pubDate>
		<dc:creator>Lew Weinstein</dc:creator>
				<category><![CDATA[customer service]]></category>

		<guid isPermaLink="false">http://patandlewtravel.wordpress.com/?p=655</guid>
		<description><![CDATA[ 
At 1:00 pm, we re-enter the station and go up the stairs to what is probably the most elegant railroad station restaurant on this planet, Le Train Bleu. It is like eating at Versailles. This was our treat to each other in celebration of our life together.
The service and the food matched the ambiance, and [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=patandlewtravel.wordpress.com&blog=758402&post=655&subd=patandlewtravel&ref=&feed=1" />]]></description>
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		<title>* Velib &#8230; not designed for tourists</title>
		<link>http://patandlewtravel.wordpress.com/2009/01/29/velib-not-designed-for-tourists/</link>
		<comments>http://patandlewtravel.wordpress.com/2009/01/29/velib-not-designed-for-tourists/#comments</comments>
		<pubDate>Thu, 29 Jan 2009 11:02:27 +0000</pubDate>
		<dc:creator>Lew Weinstein</dc:creator>
				<category><![CDATA[customer service]]></category>
		<category><![CDATA[problems]]></category>

		<guid isPermaLink="false">http://patandlewtravel.wordpress.com/?p=650</guid>
		<description><![CDATA[We have described Paris’ Velib before - a magnificent concept poorly implemented. But, we thought optimistically, we solved it last year, we can do it again. No problem. Wrong!
Velib is a system of bike rentals, with stations all over Paris. You rent the bike, take it wherever you want, leave it at another station. The system is [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=patandlewtravel.wordpress.com&blog=758402&post=650&subd=patandlewtravel&ref=&feed=1" />]]></description>
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		<slash:comments>4</slash:comments>
	
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		<title>* French customer service &#8230; NOT!</title>
		<link>http://patandlewtravel.wordpress.com/2009/01/19/french-customer-service-not/</link>
		<comments>http://patandlewtravel.wordpress.com/2009/01/19/french-customer-service-not/#comments</comments>
		<pubDate>Mon, 19 Jan 2009 19:13:04 +0000</pubDate>
		<dc:creator>Lew Weinstein</dc:creator>
				<category><![CDATA[customer service]]></category>
		<category><![CDATA[problems]]></category>
		<category><![CDATA[shopping]]></category>

		<guid isPermaLink="false">http://patandlewtravel.wordpress.com/?p=597</guid>
		<description><![CDATA[Posted in ParlerParis &#8230;
Part of the American roots which go so deep that it&#8217;s doubtful they will ever cross to French soil is the concept of &#8220;customer is king&#8221; &#8212; that because we are the paying customers, the merchant will always do their best to accommodate us. WRONG.
I&#8217;ve practiced the French technique of getting good [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=patandlewtravel.wordpress.com&blog=758402&post=597&subd=patandlewtravel&ref=&feed=1" />]]></description>
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