TRAVEL with pat and lew

US Air sent our luggage where?

Posted by Lew Weinstein on May 12, 2007

We’re flying from Key West to Philadelphia, the prime reason being the graduation from grad school of Pat’s son. Of course, the clothes for the ceremony, as well as the weekend of busy events with all six of our children before we leave for France next week for over 5 months, are all in our one suitcase.

We check in and the ticket agent places a luggage tag on the suitcase.

Prompted long ago by something Pat read and told me about, I ask, “Does that tag say Philadelphia?”

“Yes,” answers the agent without looking, as another US Air person grabs the bag and starts to put it on the conveyor belt.

“Don’t take that bag,” I say, loudly enough to attract the attention of everyone in the general area. This irritates him, but I could care less. “Show me the bag,” I add.

He turns it so I can see.

“What does BDL stand for?” I ask, reading the destination on the luggage ticket.

“Hartford, Connecticut.”

I turn, furious, to the ticket agent. “Did I ask you what the ticket said? Did you say Philadelphia?”

She changes the ticket (she had switched luggage tags with the agent standing next to her) but never apologizes. When she’s done, I insist on seeing the suitcase again.

The point is not that she made a mistake. Mistakes happen.

The point is that travelers must check every single time to avoid the impact of losing your bags, for a few hours, a few days, or forever.

Do the airline personnel get irritated when you do that? Sure. Do I care? Not one whit.

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